Frequently Asked Questions


General Information


What is Specifi™?

Specifi™ is a set of software tools and services created especially for the commercial food service industry. Specifi™ allows industry professionals to plan, design, quote and install commercial foodservice and catering facilities in a third of the time.

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Who can use Specifi™?

Specifi™ has custom solutions for each role and user that participates in the specification, design, installation and quoting of a commercial food service facility. Specifi™ Cloud and planning tools are a great way for a sales representative to capture the ideas and needs of a customer. Once the plan is created Designers, Project Managers, Manufacturing representatives and sales agents can use the Specifi™ Design and Quoting solutions to create architectural designs, installation plans, mechanical schedules and 3D renderings of the facility. Sales agents can use these designs to automatically create a quote, bid or tender and ensure that any modifications are synchronized. Finally, Specifi’s entire platform is based on flexible, accurate architectural symbols and content that we manage for over 300 Food and Catering Equipment manufacturers across the globe.

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Can I try Specifi™ before I buy?

Of course! We recommend first taking Specifi™ for a test drive by simply requesting a code and pointing your browser at a full implementation of all of Specifi’s products running in the cloud.
Based upon your experience you can then request which specific product and version of Specifi you would like to install (Design, Quote, Publish) a no obligation 30-day period by submitting the request form here http://specifiglobal.com/free-trial/

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How Do I install Specifi™?

For some specifi products such as Specifi™ Cloud all you need to do is point your browser here and create a free account to get started.  If you plan on installing Specifi™  Design, Quote or Publish  just simply click on this link: http://specifiglobal.com/download/manuals/SP_Installation_Manual.pdf

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Minimum Requirements


What are the minimum requirements for my PC to run Specifi™?

The minimum requirements vary based upon the product you plan to install on your PC.  The following are the minimum requirements for Specifi™ Design and are consistent with Autodesk products minimum requirements:

  • Intel® Core processor, Core i5, i7 2 GHz
  • 8GB RAM recommended
  • Minimum resolution 1280 x 1024 32-bit (True Color)
  • Direct3D graphics card with at least 1GB of memory
  • 2GB of available hard disk space (excluding libraries’ installation)

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Which Operating System does Specifi™ support?

The Specifi™ software is compatible with the following Operating Systems:
• Windows 10 32/64 bit
• Windows 8 & 8.1 32/64 bit
• Windows 7 32/64 bit

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With Which Computer Aided Design products does Specifi™ Support?

Specifi™ is compatible with any version of AutoCAD© from AutoCAD© 2014 to 2017 (excluding LT versions), BricsCAD® V14 to V17, Revit© 2014 to 2017 (excluding LT versions)

AutoCAD© Mechanical, Map3D, Architecture or other Autodesk© Suites that include the AutoCAD© product inside them are not certified because compatibility tests are performed with standard AutoCAD© versions.

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Is AutoCAD© / BricsCAD® / Revit© included with the Specifi™ Design subscription?

Specifi™ Design does not include a license or subscription to the compatible computer aided design solutions we support. However, for customers who do not currently possess a computer aided design solution Specifi™ offers Specifi™ Design Plus which powered by Autodesk© technology and does not require that you purchase a computer aided design solution.

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Can I use Specifi™ with an Apple Macintosh operating system?

If you would like to run Specifi™ on an Apple  Macintosh  you must install a Windows virtualization application (eg: Parallel Desktop) and then one of the compatible Windows Operating Systems.

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Do I need to use the Internet to use Specifi™?

Specifi™ does not require constant internet access to operate. However, during installation and in order for a customer to get access to the latest updates of manufacturer catalogs they will need to connect to the Internet for this functionality.

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Software Management


Can I Use Specifi™ on multiple computers?

The right to use Specifi™ Design, Quote and Publish is granted on a per user basis however the software itself is installed on a single PC with the subscription key. However, you can move your subscription key and by using these hardware keys (dongle) you are allowed to use software on multiple hardware devices simultaneously. These hardware keys are available upon request and for an additional fee.

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Can I continue to create projects with my AutoCAD© standard or personal settings without starting Specifi™?

Yes. Simply modify the profile settings: right-clicking on the AutoCAD© icon, select Properties, and then verify that the destination / destination item is labeled / p [profile name] below the path of the AutoCAD© executable file.

Ex: “C: \ Program Files \ Autodesk \ AutoCAD 2017 \ acad.exe” / p standard / product ACAD / language “en-US”

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Can I Integrate Specification to My Internal Management?

Specifiers can go integrate their internal management by creating a custom application. This allows you to minimize errors. (Additional service on request)

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Can I synchronize projects and plans created on different PCs done by different users?

You can synchronize bids and projects created on different PCs through a server installation through which a common archive is created for connected PCs that allows data sharing or by creating a network folder.

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What is LiveUpdate?

LiveUpdate is a synchronization agent that is installed with Specifi™. This synchronization agent ensures you have all the latest pricing and product information at all times.

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How can I get support if I am having trouble?

Just go to the Specifi™ site homepage (http://specifiglobal.com/) and click the “Support” button above the main menu. A request form will be opened to be sent to our Technical Assistance Department.

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Libraries


Where can I find the list of your partners?

The complete updated list of our partners is available on our site under the Partner section: http://specifiglobal.com/partners/commercial-kitchen-and-restaurant-partners/

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Can I access all libraries?

Yes, it is possible. Access to libraries is, however, subject to authorization for use by the producer who owns the rights.

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How can I get access to a certain manufacturers catalog?

To request authorization for a library, just connect to the specifiglobal.com site in the Partner section http://specifiglobal.com/partners/commercial-kitchen-and-restaurant-partners/

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Why do I have to request access to the Manufacturer’s Library and Catalog?

The catalog is the property of the manufacturer. Specifi™ is under contract to adhere to the manufacturer’s guidelines. Specifi™ encourages all manufacturers to provide as much public access as possible; however manufacturers make their own business rules. When you request access to a library the manufacturer is notified immediately and on average manufacturers respond with authorizations in 3 days.

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How much does library and catalog access cost?

All manufacturers catalogs and libraries are free to all Specifi™ users.

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How are my catalogs and libraries kept up to date?

As part of the Specifi™ installation, you receive a separate program called Live Update that automatically checks to make sure you have the most current information. If new changes are published the Specifi™ user has the option to have it installed or can choose to have this done automatically in a background process.

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When do Manufacturers publish updates?

Each manufacturer employs a different update strategy, however Specifi™ makes sure that any updates made by the manufacturer are immediately made available to Specifi™ Users.

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How many languages is each library and catalog translated into?

Each manufacturer makes this decision based upon the markets they currently operate and do business. Specifi™ was developed to accommodate as many languages as the manufacturer is willing to publish in the system.

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What if there is a manufacturer that I use and they are not published in your database?

Specifi™ recommends that you contact both us and the manufacturer and we can facilitate getting them published. However, you also have the option of creating your own personal library and create a subset of that manufacturer’s catalog on your own. This library feature includes all of the symbols, technical information and pricing that you would find in a manufacturer published catalog.

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Can I import a catalog of a manufacturer that does not exist in Specifi™?

Yes, Specifi™ can provide you an import template and help you with the process. Just contact our support line.

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Can I modify catalogs and data in Specifi™?

Published libraries and catalogs are not modifiable and are authorized by the manufacturer. Consequently, basic data cannot be edited. A user is able to change some product data but only as part of a single design or bid.

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Can I change the information in a library or catalog such as dimensions, descriptions, prices, discounts?

Yes, Changes can only be implemented within an offer or drawing and are not saved in the base library provided by the manufacturer.

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Can I hide Manufacturer information, prices, dimensions?

Yes, but these changes can only be implemented within an offer or drawing and are not saved in the base library provided by the manufacturer.

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Can I change the size of 2D / 3D models in a library?

Yes, but changes can only be implemented within an offer or drawing and are not saved in the base library provided by the manufacturer.

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By changing the information about a product, can I find these changes in both the project and the offer?

Yes.

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Specifi™ Design


Can I import DWG blocks?

You can import your own DWG blocks, Specifi™ recommends that these blocks comply with the Specifi™ standards so that they can be used to the fullest of the functionality of the software.

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Does the software automatically create symbols for my personal libraries?

If you do not have DWG 2D / 3D blocks Specifi™, it will automatically generate blocks of the indicated size. The blocks will be simple parallelepipeds to specify the maximum volumetric footprint that the equipment can have.

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Can I create professional renderings?

Specifi™ lets you create fast and easy rendering. The rendering quality depends on the CAD application that you use as well as the user’s experience with other factors (such as light position, room size, etc.).

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Can you create separate technical legends (for electrical, hydraulic, gas, etc.)?

Yes, Specifi™ Design automatically creates the technical legends.

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Do I have to re-insert all of my product data into a legend?

No, the generation of technical legends is automatic. All information is stored inside the three-dimensional drawings of the equipment and is reported as a technical binding.

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Specifi™ Quote


Can I create a price list with my local currency?

Yes, Specifi™ supports and allows you to create price lists in any currency.

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Can I create a custom bid layout?

Yes, Specifi™ provides some templates but you have the ability to customize those or create your own.

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Can I export an offer?

Yes, Specifi™ Offers can be exported to Word, Excel, PDF, CSV and more.

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Can I create a project directly from an offer?

Yes, if you have Specifi™ Design and Quote you can convert your project into a bid in seconds.

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Can I create a bid from a project?

Yes, Using Specifi3 Quote and Specifi™ Design you can convert your bid into a project within seconds.

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Can I import pictures?

Yes, you can import images to associate with products if the ones provided by the manufacturer were not sufficient.

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Can I create orders and invoices with Specifi™?

Yes, Specifi™ Quote lets you create orders and invoices directly from the offer.

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